Question 1

Where is Capital Timber Traders located?

Accepted Answer

Our shop and warehouse is at 1/3743, Loni Road, Timber Market, Shahdara, Delhi — 110032. We're in the heart of Shahdara Timber Market — easy to reach from anywhere in East Delhi.

Question 2

What are your business hours?

Accepted Answer

We're open Monday to Sunday, 9:30 AM to 8:30 PM. Tuesday is our weekly off.

Question 3

Do you deliver across Delhi-NCR?

Accepted Answer

Yes — we offer same-day dispatch on stock items across Delhi, Noida, Ghaziabad, Gurgaon and Faridabad. Larger orders are scheduled based on truck availability.

Question 4

Do you provide GST invoices?

Accepted Answer

Every order — big or small — comes with a full GST invoice. This is important for warranty registration and corporate expense claims.

Question 5

Do you accept credit / trade accounts?

Accepted Answer

For regular contractors and design studios, we open trade accounts with negotiated credit terms. Talk to Amit Ji directly to set one up.

Question 6

Can I get material cut to size?

Accepted Answer

Yes, cut-to-size is available on request for panels, boards and doors. It saves you site time and reduces material waste.

Question 7

Can I buy just one sheet?

Accepted Answer

Absolutely. We happily supply single sheets to homeowners and small carpenters — same billing, same care as bulk orders.

Question 8

How do I check if plywood is genuine ISI marked?

Accepted Answer

Every ISI-marked sheet has the manufacturer's stamp with the ISI logo and the standard number (IS 303 / IS 710). We only stock ISI-marked material.

Question 9

Which grade should I choose for wardrobes?

Accepted Answer

MR (Moisture Resistant) grade is standard for indoor wardrobes. For kitchens or humid areas we recommend BWR or BWP marine grade.

Question 10

Is ISI marking really important?

Accepted Answer

Yes — an ISI 303 mark guarantees the sheet meets Bureau of Indian Standards for adhesive bonding, ply construction and moisture behaviour. Every sheet we stock is ISI-marked.

Question 11

How is BWP different from BWR?

Accepted Answer

BWR (Boiling Water Resistant) resists water for a defined duration; BWP (Boiling Water Proof) is fully waterproof and passes the 72-hour boiling test. BWP is the correct choice for kitchens.

Question 12

Block board or plywood for a wardrobe?

Accepted Answer

For tall wardrobes with 7 ft shutters, block board resists sag better. For shelves and carcass, 18 mm plywood is usually enough.

Question 13

Is MDF suitable for kitchens?

Accepted Answer

Standard MDF is not moisture-tolerant. For kitchens, use HDHMR or marine plywood instead.

Question 14

HDHMR vs plywood — which is better?

Accepted Answer

HDHMR gives a superior finish under lacquer and doesn't warp; plywood is lighter and easier to nail. Most premium kitchens today combine HDHMR shutters with plywood carcasses.

Question 15

How many laminate designs can I choose from?

Accepted Answer

Across our stocked brands we have access to over 3,000 designs. Visit the shop to browse physical catalogues.

Question 16

Do veneers need polish?

Accepted Answer

Yes — natural veneers are finished on site with melamine, PU or lacquer. We can recommend a trusted polisher.

Question 17

Can you make doors to size?

Accepted Answer

Yes — cut-to-size and custom-height doors are available on order, typically within 5–7 working days.

Question 18

Are fluted panels durable?

Accepted Answer

MDF fluted panels are for interior use and last a lifetime indoors. For bathrooms and balconies we recommend PVC or WPC variants.

Question 19

Is your timber kiln-seasoned?

Accepted Answer

Yes — all our hardwood is kiln-seasoned to reduce moisture, minimising warp and cracks after installation.

Frequently asked — plywood, delivery, billing and more.